Customer Care
Shipping & Returns
Shipping
We ship fast and we keep it simple.
Processing time
1 to 2 business days (Mon–Fri)
Estimated delivery
Shown at checkout based on your address and carrier
Tracking
Emailed/texted as soon as your order ships
Returns
If something’s off, we’ll make it right.
Return window:
30 days from delivery (new, unused, unopened)
Refunds:
Returned to original payment method after inspection
Return shipping:
Covered if we sent the wrong item or it arrived damaged
Damaged or incorrect orders
Email us within 48 hours of delivery with:
- Order number
- A photo of the item and packaging